Fees & Cancellation Policy

Session Fees

Session fees are outlined on the website and are reviewed periodically. Fees will be discussed transparently before commencing therapy so you can make an informed decision.

Payment

Payment is required prior to each session to confirm your appointment. This helps create a clear and supportive structure for our work together and ensures sessions can be held with care and intention.

Cancellations and Changes

If you need to reschedule or cancel an appointment, please provide at least 48 hours’ notice. This allows the vacated session time to be offered to another client.

Cancellations or changes made with less than 48 hours’ notice incur the full session fee. This includes missed appointments. Exceptional circumstances may be taken into consideration. This policy is consistent with professional and ethical practice standards.

Exceptional Circumstances

We understand that unexpected situations can arise. Exceptional circumstances may include unforeseen illness, medical emergencies, or significant events outside your control. Please reach out as soon as possible so we can discuss options with care and fairness.

Telehealth Sessions

The same fees and cancellation policies apply to telehealth sessions.

Questions

If you have any questions about fees, payments, or cancellations, you’re welcome to raise them at any time. Clear communication helps support a respectful and safe therapeutic relationship.